The Bike Shack has been your family shop for over 30 years. Founded in 1979 by Rick Schmitt, our business has been operated by the same family since then. These family members are Rick's daughter Pam, nephew Dan, and grandson Joshua. Originally located at Burlington and Primrose in Dubuque, Iowa, The Bike Shack has changed locations a few times over the years as our store has grown. In 1998, we moved to our current location at 3250 Dodge Street.
The Bike Shack is the oldest same owner Bike Store in the area, and we have the most consistent staff around. With over 100 years of combined experience, you are guaranteed to see a familiar face when you come in.
Position: General Manager
Specialty: Customer Service
Pam started working at The Bike Shack when the store opened in 1979. She has worked from the ground up and has experience in every aspect of the business. Although Pam now does most of her work in the office, she has a great ability to connect with people who come into the store. Pam's friendly and outgoing personality will ensure you have a great experience every time you come enter The Bike Shack.
Position: Sales Manager
Active in the community as a rider and bike-commuter
Multiple Interbike sales and product training seminars in Las Vegas
Multiple Frostbike sales, service, and product training seminars in Minneapolis
The "go-to" person in the area for "custom" and "frame-up" build projects
Plans and leads our weekly "Tuesdays With Wags" bike rides
Plans and leads yearly self-contained multi-day bike trips
Position: Service Manager / Sales
Specialty: Repairing both bikes and fitness equipment
Training: Life Fitness Field Engineering class, Park Tools Tech Summit, and Schwinn-Nautilus service school graduate.
Dan mainly works in the service shop checking over assembled bikes, doing repairs, and fixing fitness equipment. Dan does in home service calls on any equipment we sell, and collaborates with manufacturers on any warranty issues customers may have. Dan has been here a very long time and has probably seen everything, so if it's broken... he can fix it! Aside from managing our service department Dan also delivers and sets up fitness equipment, and is also available to help customers find the proper products.
Position: Sales Associate/ Media Creator
Specialty: Bike & Fitness Assembly / Sales Associate
Josh started in 2001 cleaning the store and assembling bikes. Today Josh's main job is assembling bicycles and fitness equipment. Josh is an expert in the products we offer. He is the person in charge of our web-site, e-mail and Facebook along with all other forms of social media that we are involved in.
Josh Rides..Raleigh Tekoa 29er Sport